How can we help?

Pick a restaurant, add dishes to your cart, then check out with your address. You can follow the order live on its page.

Cash or UPI to the person delivering, when your food arrives. There is no online payment, so nothing is charged in advance.

It depends on the restaurant and how busy it is. Open your order to see where it is: placed, cooking, on the way or delivered.

Yes, if the kitchen hasn't started cooking. Open the order and tap “Need help with this order?”. After cooking starts it may not be possible. See Cancellations & Refunds for details. Cancellations & Refunds

Tell us within 24 hours of the delivery. Open the order, tap “Need help with this order?” and describe what happened. A photo helps: you can send one on WhatsApp or by email.

If nobody accepts an order within 15 minutes, we cancel it automatically and tell you. You pay nothing. You can then order again or try another restaurant.

Palia and the area around it. Each restaurant decides how far it delivers, and may refuse an address that is too far.

Go to My account. You can edit your details, saved addresses and password there.

Open My account, then “Your data”, then “Delete my account”. You can also download a copy of your information there.

Use “Add your restaurant”. We'll contact you after we have looked at your request. Add your restaurant